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Virus Removal

March 3, 2014

If you don't have any anti-virus software, or it is out of date, you are bound to get a virus eventually. I have removed several different types of viruses with a couple steps.
Step 1: Download the free version of Malwarebytes Anti-Malware and also download the latest database version Here. Save both of them to a jump drive.
Step 2: Re-boot the computer and start it in safe mode. (Do that by hitting the F8 key while BIOS is loading.)
Step 3: Install Malwarebytes and the latest database version.
Step 4: Open Malwarebytes, but do not start a scan yet.
Step 5: Right click on the task-bar and select 'Task Manager' click on the 'Processes' tab and kill the 'Explorer.exe' process.
Step 6: Now start a complete scan of your computer with Malwarebytes and re-boot when Malwarebytes is finished.
Step 7: With the computer in normal mode now, open Malwarebytes and Update the database.
Step 8: Right click on the task-bar and select 'Task Manager' click on the 'Processes' tab and kill the 'Explorer.exe' process.
Step 9: Now start a complete scan of your computer with Malwarebytes and re-boot when Malwarebytes is finished.

Your computer should be clean of the virus now.

Tips:
If you cannot run malwarebytes, go to C:\Program Files\Malwarebytes' Anti-Malware\ copy the mbam.exe to your desktop and rename it to iexplore.exe, then open it from your desktop.
Same with Task Manager, if you are not able to run it, go to C:\Windows\System32\ copy the taskmgr.exe to your desktop and rename it to iexplore.exe, then open it up.
If you cannot get the computer in safe-mode, some viruses block safe-mode. You can run malwarebytes in normal mode with the explorer.exe process killed.

Jordan M Matthews


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